2. Privacy Policy

Last updated: September 2, 2026

At Fitora, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Name
• Phone number
• Email address
• Billing and shipping address
• Order details
• Payment-related information
• Device and website usage information
• Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Communicate with you regarding your order
• Provide customer support
• Process refunds and returns
• Improve our website and products
• Prevent fraud and unauthorized transactions
• Send promotional communications where permitted
• Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers. Fitora does not intentionally store your complete credit/debit card details on its own servers.

Your payment information may be handled by the payment provider according to its own privacy policy and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide relevant advertising.

You may be able to control cookies through your browser settings.

Sharing of Information

We may share necessary information with trusted service providers such as:

• Payment processors
• Shipping and logistics providers
• Website and technology providers
• Customer support providers
• Marketing and advertising platforms

We only share information where reasonably necessary to provide our services, operate our business, or comply with applicable law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

Contact Us

Fitora
Contact Person: Hemish Jain
Phone: 9660565714
Email: customerfitora@gmail.com
Address: 199/14 ashok nagar , Udaipur (313001), Rajasthan