Shipping policy

4. Shipping Policy

Last updated: September 2, 2026

At Fitora, we aim to process and deliver your order as quickly as possible.

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

For deliveries within India, the estimated delivery time is generally:

3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

Remote and certain non-serviceable locations may require additional time.

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Fitora may offer free shipping promotions.

Once your order has been dispatched, tracking information may be provided through the contact details supplied at checkout.

You can use the tracking information to follow your shipment.

Please make sure your shipping address and phone number are correct before completing your order.

Fitora is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

If you notice an address error shortly after placing an order, contact us immediately.

If your order is significantly delayed or appears to be lost in transit, please contact us.

We will work with the relevant shipping partner to investigate the shipment and provide an appropriate resolution.

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs/videos of the package and product.